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Hiring - Training Supervisor

Training Supervisor

 QuadCom is looking for dedicated 9-1-1 professionals to join our amazing team!

QuadCom is a family-like atmosphere that makes coming to work a great experience!  QuadCom seeks fresh perspectives and new ideas as we move forwardIf you are a supervisor or have 9-1-1 dispatch experience, this is an opportunity you won’t want to miss!

QuadCom is a multi-jurisdictional Police/Fire/9-1-1 Dispatch Center that provides emergency communications to ten police and fire departments/protection districts located in northern Kane County, Illinois.  QuadCom also serves as the primary dispatch center for MABAS Division 2. 

A training supervisor works with the management team to evaluate current processes, implement new systems, and strategize for the future. The supervisor will also work as a telecommunicator on the floor, train new hires, develop monthly continuing education training, track certifications, oversee the workflow in the communications room, and attend communications-related meetings outside of the scheduled shift as necessary.  

QuadCom’s Training Supervisor has a salary range of $70,645 - $83,869.   Lateral transfers will be based on relevant experience.

Benefits include medical and dental insurance with employee contribution, vision covered by the employer, enrollment in the Illinois Municipal Retirement Fund (IMRF), 8 holidays and 2 floating holidays per year, personal time, and vacation time that is earned annually. 


  • Possess a high school diploma or equivalent
  • Can obtain and maintain required certifications
  • Reside within 35 miles of QuadCom within one year of employment


  • Certified Training Operator Certification
  • Supervisory experience (shift supervisor, team lead, OIC, acting supervisor, etc).
  • Organizational skills

 Pre-employment Process: The successful candidate must pass an oral interview before a panel of Public Safety Professionals, pass the Director’s review, and is subject to a background investigation and psychological exam.  Any job offers may be contingent upon a physical examination, including a drug screen and hearing test. 

Application Deadline: May 31, 2024    

A QuadCom application must accompany all cover letters and resumes for consideration.